Tele Callers APPLY NOW
Hyderabad GENERAL Sun, Apr 30, 2023 Full time
Tele callers are responsible for making outbound calls to potential customers or clients to promote and sell a product or service or collect information. Their roles and responsibilities typically include:
- Making calls: Tele callers make outbound calls to potential customers, clients, or partners.
- Introducing the product/service: They provide information about the product or service that the company is offering and explain its benefits.
- Answering questions: Tele callers must be knowledgeable about the product or service and be able to answer any questions that potential customers may have.
- Persuading customers: They must be persuasive and convincing in order to sell the product or service.
- Meeting targets: Tele callers are often given targets to meet, such as the number of calls made, appointments booked, or sales closed.
- Maintaining records: They keep detailed records of calls, sales, and customer feedback.
- Following up: Tele callers follow up with customers who have expressed interest in the product or service, and continue to build relationships with existing customers.
- Customer service: They handle customer complaints and queries, and try to resolve any issues in a timely and professional manner.
- Reporting: Tele callers report their progress to their supervisors and provide feedback on the effectiveness of the calling campaigns.
Overall, the role of a tele caller is to generate new business leads, increase sales and revenue, and maintain strong relationships with customers.